Frequently asked questions and quick support articles to get you started
How do I restart Ctrl Player on my iPad?How do I restart Ctrl Player on my computer?What does Ctrl Suite do?What makes Ctrl Suite different?Who uses Ctrl Suite?Why was Ctrl Suite created?How does the Ctrl suite licensing structure work?Licensing - What are Entities?Licensing - What are Players?If I buy additional Player or Entities licenses do I qualify for a further year of updates?Is there a limit to the number of Processes I can create?Is my computer capable of running Ctrl Suite?Can Ctrl Suite run on an unattended installation?What if Power is cut and then restored?Will my variables persist between sessions?How many Players can be supported by a single Ctrl Engine?Is Ctrl Suite a one time purchase?What speed should my network infrastructure use?Can I use WiFi to connect all system elements?How long does a Ctrl Suite license last?Will Ctrl Player run on Android?How do I interact with my Processes from a button or slider in my Interface?Can I run Ctrl Suite on a virtual machine?Why is Starter free?Can multiple Starter licenses be stacked?Can I use modules, interfaces and monitors with a Starter license?What about updates and renewing licenses?Can I use the Event options to trigger time-based events with a Starter license?Do I need a special editor to use Starter?How do I export assets from Media Hub when sharing a workspace created in Ctrl Designer? (Windows)I have locked myself out of editing a workspace; how do I switch user?
Ctrl for iPad
What does Ctrl for iPad do?What makes Ctrl for iPad different?Who uses Ctrl for iPad?How do I get started with Ctrl for iPad?Can I change the state of other buttons on my interface when another is pressed?Can I create OSC Strings, Integers and Float values for buttons in Ctrl for iPad?Can I run an old workspace on the latest version of Ctrl for iPad?Do you have recommendations as to how I should configure my installation to best work with Ctrl for iPad?How can I configure Ctrl for iPad to launch full screen without the side bar being displayed?How do I receive MIDI from Ctrl for iPad onto my Windows PC?How do I receive MIDI from Ctrl for iPad on my Mac?I have locked myself out of editing a workspace, how do I switch user?What is the default port for Ctrl for iPads the OSC API?Why can’t I control my stages within ENTTEC LED Mapper using the Ctrl for iPad module?My iPad is fairly old, is it capable of running Ctrl for iPad?Why are quotation marks in my string not being sent correctly from Ctrl for iPad?How can I export a legacy workspace from Ctrl for iPad?How do I display remote workspaces in Ctrl for iPad?
How do I get support for my ON LX software?How do I submit a feature request?I think I've discovered a bug, how do I report it?What are the recommended network settings when using ON LX software?I want to beta test ON LX applications, how do I sign up?How do I run beta and preview versions of ON LX applications on my iOS or iPadOS devices?How do I restart an app on my iPad?