Knowledge Base
Frequently asked questions and quick support articles to get you started
Ctrl Suite
How do I update an app on my iPad?What software is Ctrl compatible with?What does Ctrl Suite do?What makes Ctrl Suite different?Who uses Ctrl Suite?Why was Ctrl Suite created?How does Ctrl Suite's licensing structure work?Licensing - What are Entities?Licensing - What are Players?If I buy additional Player or Entities licenses do I qualify for a further year of updates?Is there a limit to the number of Processes I can create with a pro license?What's your recommendation for a computer to run Ctrl Engine?Can Ctrl Suite run on an unattended installation?What if Power is cut and then restored?Will my variables persist between sessions?How many Players can be supported by a single Ctrl Engine?Is Ctrl Suite a one time purchase?What speed should my network infrastructure use?Can I use WiFi to connect all system elements?How long does a Ctrl Suite license last?How can I visuallise the data being received in my processes?How do I interact with my Processes from a button or slider in my Interface?Can I use spaces within OSC methods?Does using the Ctrl Engine API count toward my licensed Entity count?How do I try Ctrl Suite out before buying it?Do you offer showroom discounts?Licensing & How it WorksHow do I include the images used in my interfaces when sharing a workspace created in Ctrl Designer?I have forgotten my Ctrl Engine password, how do I recover it?I can't connect to the ctrl engine web interfaceWhat do I need to consider when using OSC, MIDI over IP or UDP with Ctrl Suite?Is my computer capable of running Ctrl Suite?Do I need to provide additional hardware or can Ctrl Suite run on my existing media server computer?Can I run Ctrl Suite on a virtual machine?Will Ctrl Player run on Android?How do I connect physical buttons, switches, sensors and relays to Ctrl Suite?How do I restart Ctrl Player on my computer?What resolution should I create my Ctrl Suite interface?I cannot start Ctrl Engine (Windows)How can I control the volume of a Yamaha MTX audio matrix processor from Ctrl Suite or Ctrl for iPad
Ctrl for iPad
What does Ctrl for iPad do?What makes Ctrl for iPad different?Who uses Ctrl for iPad?How do I get started with Ctrl for iPad?Can I change the state of other buttons on my interface when another is pressed?Can I create OSC Strings, Integers and Float values for buttons in Ctrl for iPad?Can I run an old workspace on the latest version of Ctrl for iPad?Do you have recommendations as to how I should configure my installation to best work with Ctrl for iPad?How can I configure Ctrl for iPad to launch full screen without the side bar being displayed?How do I receive MIDI from Ctrl for iPad onto my Windows PC?How do I receive MIDI from Ctrl for iPad on my Mac?I have locked myself out of editing a workspace, how do I switch user?What is the default port for Ctrl for iPads the OSC API?Why can’t I control my stages within ENTTEC LED Mapper using the Ctrl for iPad module?My iPad is fairly old, is it capable of running ON LX Apps?Why are quotation marks in my string not being sent correctly from Ctrl for iPad?How can I export a legacy workspace from Ctrl for iPad?Can I purchase
General
How do I get support for my ON LX software?How do I submit a feature request?I think I've discovered a bug, how do I report it?What are the recommended network settings when using ON LX software?I want to beta test ON LX applications, how do I sign up?How do I run beta and preview versions of ON LX applications on my iOS or iPadOS devices?How do I restart an app on my iPad?